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Business Systems-Process Analyst

Position Summary

We are hiring a Business Systems Analyst to assist in our company-wide effort to capture the current state of our business systems. This will be done primarily through a series of interviews with key team leads and team members. The final output is a fully documented (both written and visual) description of the company s complete business systems and process flow. The main focus of this role is to perform detailed requirements analysis and documenting processes. The right candidate has exceptional process mapping skills along with the ability to interview, observe and uncover the details necessary to capture the current state of the business systems. To succeed in this role candidates should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users along with a willingness to serve the organization from a mindset that all these tasks are integral to helping us meet our mission of transformation.

Position Responsibilities

  • Meet and interview team leads and necessary team members to capture and document current state of business systems
  • Gather details through meetings and observation which assist in pulling together the complete story of how the company s complex business systems interact
  • Produce narrative and visual representation (process maps) of current state of business systems.
  • Monitoring and ensuring timely completion of all project deliverables.

Position Requirements

  • A minimum of 5 years experience in business analysis, process mapping or a related field.
  • Exceptional analytical and conceptual thinking skills.
  • Excellent written and mapping capabilities
  • Experience with company financial systems process flows is a plus
  • Ability to work in a complex, fast-paced environment

Technical Requirements

  • Proficient in MS Office 365 and G Suite.
  • Proficient in MS Visio or comparable platform is a must
  • ERP or CRM experience is a plus


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