Business Analyst

The Senior Business Analyst serves has a high-level technical expert in the design, coding, testing, support and debugging of new or existing software. The employee will collaborate with other members to maintain and improve system/application performance and stability. Job Responsibilities Uses technical knowledge, creativity and company practices and priorities to obtain solutions to complex problems. Maintain and improve system/application performance and stability. Interfaces with client to provide and obtain information, and to build consensus regarding project direction. Interfaces and establishes relationships for technical solutions. Assures cross-functional team alignment for technical projects / requirements (Ex. Developers, Operations, UI/UX, and Client). Actively participates, establishes, and owns technical direction for projects / releases. Provides frequent backlog communication to client and operations. Performs sustain and operational support of all applications. Responsible to establish and continually develop a Technical Outlook / Roadmap for the Program. Responsible for the support, development, and optimization of complex interfaces. Define and establish automated interface metric reporting working with cross-functional teams. Understand and apply business concepts to technical solutions through sound business analysis. Operate as the Risk steward for the Program. Other duties as defined by management. Job Requirements Qualifications BS and 10+ years' experience or equivalent Thorough understanding of technical concepts Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support Ability to thoroughly understand the business client requirements Ability to troubleshoot when issues arise

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